
Home Office
Video calls, cloud apps, uploads, and the rest of the household online at the same time. We review your property, install the connection, and support it from Novato.
What to think about: Video calls send as much as they receive, so the connection has to hold up both ways. A wired connection at the desk takes WiFi out of the equation on the calls that matter.
The everyday tools, and what each one actually cares about
Steady in both directions matters more than peak speed
Sync quietly in the background all day
Light traffic, but sensitive to interruptions
Feels sluggish on an unsteady connection, fine on a consistent one
Upload capacity is what you will notice here
Runs over the connection like any other traffic
One of our tower sites sends the signal to a small outdoor antenna at your property. An Ethernet cable brings it inside to your router. From there, WiFi carries it through the house, and walls, distance, and where the router sits all shape what you get at the desk.
Both can be ours to support
One team for the connection, the network, and the support.

From the first conversation to the day-to-day support
Tell us where you need service and how you plan to use it.
A small outdoor antenna, a clean cable run, and Ethernet to your router.
The internet connection and the WiFi are separate systems.
A Novato team that knows the network and stays with the issue.
Three things shape the recommendation more than anything else
Whether there is a clear line of sight between one of our tower sites and your property.
Calls, uploads, cloud apps, and who else is online during the day.
The desk, the rest of the house, and anything outdoors.
Want help with the WiFi too?
We plan whole-home WiFi as a separate project, and we can help even if your internet comes from another provider. See WiFi and network services

It is built for everyday work like this. Video calls care about a steady connection in both directions, so during the site survey we look at signal quality, not just whether a signal reaches you. A wired connection at your desk removes WiFi from the equation on the calls that matter.
A VPN runs over our connection like any other application. If your employer has specific requirements, mention them when you contact us and we will talk through them.
Internet and WiFi are two different systems. The internet connection arrives at your router over an Ethernet cable. WiFi carries it through the house, and walls, distance, and where the router sits all affect it. We can review coverage and plan WiFi around where you actually work, even if your internet comes from another provider.
No. WebPerception internet has no data caps, no throttling, and no usage-based overage charges. Residential internet service is month-to-month.
Talk to a local person
Checking office hours
Monday through Friday, 9 AM to 5 PM Pacific
Or call us, 24/7(415) 892-7711Tell us where you need service and how you plan to use it. Our team will review your address and follow up about available options.