Blog
Useful, local, from the people who install it
Notes on fixed wireless, WiFi, installation day and what is happening on the network, written by the WebPerception team in Novato.
fixed-wireless
Rain, wind, and your antenna: what winter does to the connection
What rain, wind, and moving trees do to a fixed wireless antenna in Marin, Sonoma, and Napa, what they do not do, and when it is time to call.
5 min read
troubleshootingnorth-bay
troubleshooting
Is it your WiFi or your internet? The two-minute test
One wired speed test and one WiFi test tell you which system is slow, where the fix lives, and when it is time to call the local team in Novato.
5 min read
wifinorth-bay
Looking for help instead?
The six guides behind the support desk, kept short on purpose.
Have a question we have not answered?
Call or email and a person in Novato will answer during office hours, Monday through Friday, 9 AM to 5 PM Pacific. Phone support and network monitoring are available 24/7/365.