Blog
Useful, local, from the people who install it
Notes on fixed wireless, WiFi, installation day and what is happening on the network, written by the WebPerception team in Novato.
Is it your WiFi or your internet? The two-minute test
One wired speed test and one WiFi test tell you which system is slow, where the fix lives, and when it is time to call the local team in Novato.
Where your router should live in a North Bay home
Where your router should go, where it should not, and what ranch houses, hillside homes, stucco walls, and outbuildings do to WiFi across the North Bay.
Working from home in the North Bay: what a video call needs
What a video call actually asks of your home internet in the North Bay, from upload and steadiness to a wired desk, a VPN, and one household habit.
Looking for help instead?
The six guides behind the support desk, kept short on purpose.
Have a question we have not answered?
Call or email and a person in Novato will answer during office hours, Monday through Friday, 9 AM to 5 PM Pacific. Phone support and network monitoring are available 24/7/365.